Although many timepieces are built to last more than a lifetime, we highly recommend that they are fully serviced every 5-7 years. Like cars, watches have many moving parts that need routine and regular care and maintenance to keep it running smoothly and in good time. Being proactive about servicing your watch will aid in avoiding any substantial problems or damage that could cost more money and time to fix in the future. There are many reliable indicators that show that it is time for your watch to be looked at. 

1- If there is moisture or condensation in the case

If you spot even the smallest volume of moisture or condensation within the crystal or on the dial, you should contact us, or a local watchmaker, as soon as possible. In this situation, time is of the essence; the faster you have your watch looked at, the more likely it is that we can dry the watch before any lasting harm or permanent damage is done. This is because even the smallest amount of moisture can begin to corrode the essential parts of your watch, stopping it from running smoothly. 

2- If you can hear an audible rattle within the case 

The parts and springs within your watch are very durable and can withstand almost any stress or turmoil that they are put under. However, although durable, the parts of your timepiece are precise, delicate and sensitive, and even the slightest knock at the wrong angle could easily jolt a spring, wheel or bolt loose or out of place. If you can hear an audible rattle within the case, it is a sign that a component watch may need repairing or fixed back into place. 

3- If you are planning to travel

Having your watch serviced before you travel may seem highly unnecessary, or even a waste of time and money. However, when you travel, your watch can be exposed to a range of different hazards. These include magnetization from airport security checks and scanners, a warmer climate, chlorine from a pool, or sand and salt water from a beach. Stopping to have your watch serviced before travelling will ensure that it’s resistance levels are up to scratch. 

4- If your watch feels tighter or looser 

When wearing your watch, you may notice that over time, parts can begin to feel tighter or looser than usual. This is a clear sign that your watch needs servicing. The sooner that this is done once you have felt the difference, the less likely it is that your watch will get worse or get damaged. 

5- If the hands are skipping seconds 

You may notice that the hands on your watch have adapted a jumpy movement, perhaps skipping several seconds at a time. This means that your watch is not keeping accurate time, which could be frustrating. Most of the time, this is a sign that your battery may need replacing. This is a minor repair, and is no inconvenience whatsoever.