Shipping policy

Shipping Policy

We are committed to delivering your order safely and on time. Please review our shipping terms below:

All orders are made to order and typically require 3–4 weeks to complete before shipping.
If you need your order earlier than this timeframe, please contact us before placing your order, and we will do our best to accommodate your request.

We use Royal Mail Special Delivery for all UK orders, which offers next-day delivery after dispatch.
UK delivery is free on all orders.
All UK shipments are fully insured by us.
We will contact you prior to dispatch to confirm order details and delivery information.

International orders are shipped using FedEx or DHL, depending on your location.
Shipping charges apply to international orders and will be calculated at checkout or communicated to you directly.
Customers are responsible for all customs duties, taxes, and import fees in their destination country.
Insurance for international shipments can be arranged upon request. Please let us know before dispatch if you would like to add insurance.
We will contact you before dispatch to confirm shipping details and provide tracking information.

If you have any questions about your order or need special shipping arrangements, please don't hesitate to contact us.